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Incident priority breakdown


The count (story points or number of issues/tasks based on selection) of Incidents resolved and their breakdown by priority is presented in this metric.

Incident source is either based on a user provided filter of tasks (for example, all issues belonging to a particular set of Jira projects) or from an incident management system like Pagerduty.


This metric throws light on the severity of issues which indicates quality of releases and impact to customers

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Overview dashboard from Hatica