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Pickup Time

Pickup time

Pickup time is the span of elapsed time from the pull request being created until the first comment or approval or request for changes. This metric is computed for all Pull requests, regardless of what was the source branch.

Computation of the metric:

  1. Pickup time is derived from the timestamps of when pull requests are opened and when the review process commences.
  2. Version control systems like Git provide the necessary data to track and analyze pull request activity.

Industry benchmarks:

  1. For most high-performing teams, Pickup time < 0.5 days.

Dashboards where this metric is used:

  1. Developer Summary
  2. Dev Metric Grid
  3. Dev Cycle Time

Use cases of this metric:

  1. Pickup Time helps teams monitor the efficiency of their review process. By tracking the duration between PR creation and review start, teams can identify bottlenecks and inefficiencies, enabling them to streamline their workflow and improve overall productivity.
  2. Pickup Time serves as a benchmarking metric for comparing the efficiency of different teams or individuals within an organization. By analyzing pickup times across teams, management can identify best practices and areas for improvement, leading to more consistent and effective review processes company-wide.